Privacy Policy
How we collect, use, and protect your information.
Last updated: September 6, 2026Contents
1. Information We Collect
We collect information you provide directly and information generated through your use of our services.
- Personal Information: Name, email address, phone number, shipping and billing addresses when you create an account or place an order.
- Payment Information: Transaction details processed securely through our payment partners. We do not store full card numbers.
- Technical Data: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
- Communications: Messages you send us through support tickets, emails, or forms.
2. How We Use Your Information
- To process and fulfill your orders, including shipping and delivery.
- To create and manage your account.
- To provide customer support and respond to your inquiries.
- To send order updates, invoices, and service-related communications.
- To improve our website, products, and services.
- To send promotional communications (only with your consent).
- To detect and prevent fraud or unauthorized access.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in during your session.
- Remember your preferences and cart contents.
- Analyze website traffic and usage patterns.
- Improve your shopping experience.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data in transit.
- Encrypted storage for sensitive data.
- Regular security audits and access controls.
- PCI DSS compliance for payment processing.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent where applicable.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
PureO Bangladesh
528, Pathantooly Road, Dhaka 1212
Phone: 01897-650850
Email: support@pureobd.com